Refund Policy

Effective date: 22 August 2026

We would rather you try the product than argue about a refund, which is why every account gets a 7-day free trial with no payment method required. Use it. By the time you are asked for a card you should already know whether the data covers what you bid on.

Annual plans — 30-day refund

If you subscribe annually and are not satisfied, contact us via https://bidparser.com/contact within 30 days of the charge and we will refund it in full. No justification required.

After 30 days, annual subscriptions are non-refundable for the remainder of the term. You may cancel to stop the next renewal, and you keep access until the term ends.

Monthly plans — cancel any time

Monthly subscriptions can be cancelled at any time through the customer portal. Cancellation takes effect at the end of the current billing period: you keep access through the period you paid for, and you are not charged again.

Monthly payments already made are not refunded, because you had access for the period they covered. We make one exception below.

When we refund regardless

We will refund, prorate, or credit — whichever is fairer — if:

• you were charged after cancelling;
• you were charged twice for the same period;
• a sustained outage or defect on our side meaningfully prevented you from using the service during a period you paid for.

Tell us via https://bidparser.com/contact and we will make it right. We would rather issue a refund than have you dispute a charge.

How to cancel

Sign in, open billing settings, and choose cancel. That takes you to Stripe's customer portal, where you can also update your payment method and download invoices. Cancellation is immediate to schedule and effective at period end.

How refunds are issued

Refunds go back to the original payment method through Stripe, normally within 5–10 business days depending on your bank. We cannot refund to a different method.

Questions

https://bidparser.com/contact — a person reads it.

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